How
to Order from us and Delivery Details
 Using
Our
Secure Order Form
You
can use our secure encrypted order form
by simply clicking on the ORDER FORM button
or a similar link on any of our pages. This
is on a separate secure site, which is indicated
by the padlock symbol on your browser border.
This
will bring up a small order form on the
top left of your screen which will stay
there for you to fill in the details until
you decide to send it to us. This means
you can carry on looking through our pages
adding items to it at will.
Clicking
on the main screen again will cause this
to momentarily disappear, but you can keep
it in view at all times by reducing the
size of our page you are browsing and placing
it to to the right of your screen. The order
form will still be there in the background
in any case.
Copying
Details of your order
The easiest
way to copy the item to your form is of
course by highlighting with the standard
control+c button when copying from our page and
pasting into the form with control+v.
In most
cases you should include the name of the
item, the catalogue number if given and
the pricing details including postage. A
full listing of the songs in the book is
not needed!
Confirming
your order
When
you have successfully ordered the order
form will change and you will receive an
automated confirmation e-mail.
If we
are unsure of what you want from the details
supplied, or if there is more than a £1
increase in the charges we will contact
you, preferably by phone, e-mail or text
to get your approval of the increase or
accept your cancellation if necessary.
When
You Will be Charged
We
never charge you until your item is actually
packed ready to go into the post with
first-class delivery. This ensures that
an item unexpectedly going out of print
or otherwise unavailable will not result
in unfair treatment of you.
When
We Will Send out Your Order
If
the item is in stock we will send it out
to you within 24 hours, otherwise most items
can be brought back in stock within 4-5
days to send out to you. If there is a more
serious delay we will let you know to give
you a chance to cancel your order if this
is inconvenient.
Orders
received late on Fridays will be sent out
as soon as the postal service is available
again on Monday. We use regular first class
post to send your item.
Payment
Methods we accept
We accept
all cards with the Mastercard or Visa Symbol,
including Solo and Maestro and all American
Express Cards.
Our order
form even gives you the option to send on
a UK bank or building society cheque to
cover your order but you should bear in
mind that this will of course delay your
order, as we cannot send your item till
we receive your cheque.
Our address
for mailing is
The Music Box,
30/31
The Lanes
Meadowhall Centre,
Sheffield
S9 1EP
United Kingdom
Phoning
your order through
You are
perfectly welcome to order by phoning us
on 0114 256 9089. The web-page gives you
our opening hours for the day you visit
our site for this purpose. (This may not
be accurate for Bank Holidays, which are
normally 10am to 6pm, but we are open 363
days a year, only closing Christmas Day
and Easter Sunday)
There
may be occasions when we are too busy to
take your call or the phone line is busy,
but we wil answer you directly with a member
of staff and will not waste your valuable
time by leaving you on hold or in a queue.
Please Click below or
on tabs to the left for
Lick
Library Guitar DVDs - Guitar Tab
- Piano Vocal with Backing CD
- Top Piano Songbooks
-
Favourite Piano Classics -
Other Instruments
with CD
Teach Yourself To Play or Golden
Apple Classroom Projects
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